Microsoft 365, SharePoint & Power Platform
SharePoint hubs, governed permissions, Forms and Power Apps intake, Power Automate approvals, and self-service that replaces paper and email chains.
Hi, I'm Dylan
I keep teams productive: close the ticket, write down the fix, and automate the repeat offenders. SF Bay Area, available now.
IT operations and Microsoft 365 specialist — endpoints, identity, SharePoint, and practical automation that keep people productive.
I keep Microsoft workplace operations reliable across endpoints, identity, SharePoint, and Power Platform — with 6+ years of hands-on IT support and systems administration.
Day to day that means Intune and Apple Business Manager, Active Directory / Entra, SharePoint hubs, device lifecycle, and Tier 1-2 troubleshooting. When the same request keeps coming back, I automate it with Power Platform and practical support AI.
How I work
Reliable Microsoft workplace operations, then automation where it earns its keep.
This site is personal and it is just me. It is the clearest way to see the roles I have held, the systems I have run, and how I keep people unblocked.
IT ops · M365 · SharePoint · endpoints
Concord, CA (SF Bay Area)
Immediate (Onsite/Hybrid/Remote)
Endpoints, identity & Tier 1-2 support
Intune, Apple Business Manager, Active Directory / Entra, onboarding and offboarding, and hands-on troubleshooting across Windows, macOS, and M365.
Migration, automation & support AI
M365 stand-up and collaboration migrations, Power Automate workflows, Copilot pilots and Copilot Studio agents, plus lead QA for internal support assistants.
Trust layer
What you can verify here
If you want a feel for how I work, start with the case studies and the resume. Everything maps to real roles and projects, and you can ask me about any of it directly.
Featured case studies